(FAQ) Frequently Asked Questions

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How to Book flight ticket on HappyEtours.com ?

There are 4 simple step to book your cheap flights with HappyEtours.com

Search for flight

1. Type or select the name of the city/Airport name or code your are depart from and arrival to

2. Click Round Trip date (with return date if any),

3. Select the number of passenger with category Children (Between 2- 12 years old ) and Infant (below 2 years old) then click search

Choose a Flight

you will find a list of all available flights for your selected departure and return dates below by click the arrow on the price right side.

Entering Contact Information and Passenger Data

Contact Information

You are required to enter the details of passengers such as; Title (Mr/Mrs/Ms), First Name, Last Name, Country phone codes, mobile number and email. Makes sure all the data is correct

Passenger Data

You are required to enter the detail of Passenger Data. Select the Tittle, Type your first name, last name, Date of Birth, Nationality, Choose the Baggage. For International flight you may require to fill the passport number and passport expiry date field.

Payment Information Safe Shopping Guaranted

Type Cardholder First Name and Last name, Select Card Type (Visa, Master Card, American Express), Card Number, Expiration Month, Expiration Year and Security Code (CVV) after you can see down Contact Info: Type valid Email ID, Mobile Number, Country, Full Address, City, and Postal Zip Code, and click on I agree with Terms & Conditions and I understand and accept the cancellation policy. After completed the Payment, you will automatically receive the email for your e-ticket How can I book ? All you need is internet connection, credit/Debit card and bank transfer. Select the required day and number of passengers on the booking page. Then the system will be shown all the available flight corresponding to your requirements along with fares and tariff. Follow the instruction step by step to complete your booking. At the end of the booking you need to submit the payment and to you will be given the booking reference and please printout the ticket. You need to give this booking reference at the check - in desk in order to receive your boarding ticket. What is the latest time to book? You can book up to 12 hours before flight departure on our website or by call our customer service and transfer the total payment by bank transfer. Later bookings can only be made in the airport. You may check start from 3 hours before departure flight. Can I place my reservation on hold ? How long? Yes, you can place a reservation on hold about 2 hours before you purchase the ticket. If you have not complete the payment within 2 hours, the reservation will be canceled automatically. You will not be able to hold a reservation if the airlines doesn't allow the ticket to be hold. Some of the airlines just allow to hold the ticket only for 15 minutes. How to Resend Itinerary, If I don't receive or I have lost my booking Confirmation, what should I do? With Alcomairticket.com you can view your online booking confirmation in "Manage Booking/My Account" section. find "Resend itinerary to email" , input your mail then, click send. What should I do, if I misspell the name or passenger data? We advised you to check again the data that you entered is correct or not before you approving your flight booking. After you submit the payment and had been confirmed and receive your itinerary, the booking cannot be change by online. Most of the airlines doesn't allow name change once the ticket is sold. For any assistance, you may contact the airlines directly. When will I get the Boarding Pass? You need to know that we not issued the Boarding Pass after you buy the ticket. Boarding Pass will be issued by the airlines after you check-in by online on airlines website or when you arrive at the counter of the airport for check -in. If you check-in by online, the airlines will sent you the boarding pass, and you need to print out. Can I book my child or my infant on my reservation? How? Yes, you can book the reservation with infant (< 2 years) who travelling with parent's lap. But for children over 2 years, you can be easly booked at Alcomairticket.com with separate seat with parents. Make sure that children under 12 years are booked under the reservation of the a companying person with the same booking code. When I book my flight, the price changed, why? You should know that there are many people who want to buy tickets which cost the same as the price you want. You must book the ticket quickly. If you book the ticket but the price changed, it means someone else already got the ticket that you want. You need to check your ticket price first before you making payment by your credit card. If you paid the ticket without check the price and got the ticket confirmation from us, you can not cancel it . Is there any different of price between adult and child/infant? Some of the airlines offer the same price ticket to the children, but a lot of airlines offer discounts for infants and children. These discount are may vary depending on the airlines. What is Book Code/PNR? Book Code/PNR is the proof that you have booked a flight(s) successfully. You must show this code during your check-in time at the airport. This code is issued after payment has completed. *Note: If there is a change of your booking code, our system will automatically send a notification to your contact number. Please make sure that you have registered an active contact number How do I know if my payment and booking was successful? 1. Check your booking record on Manage Booking/My Account : - Go To Manage Booking /My Account on our site - Click View Booking - Provide your email - Find your booking status I have paid my ticket but have not yet received any ticket on my e-mail or SMS, what should I do? If you have not yet received any ticket on your e-mail or short message service (SMS), do not worry. Kindly provide email and go to our site on 'manage booking' then click 'view booking to see all your order details and status. Or you may contact our customer service.